Frequently Asked Questions
Delivery is:
FREE
Within 2 weeks or 10 working days
Damage FREE as the beds are delivered in custom carry cases
Click here for detailed notes on delivery.
Bed Size Guide
Click here for our Bed Size Guide
What are the beds made of?
Our products are handcrafted using sustainable mahogany wood which is why our beds are heavier and or a higher quality than standard Rococo furniture. The paint used for our bed finishes is produced and applied in the UK to maintain the product integrity and quality.
How long should I expect for delivery?
Unless specified, our delivery time frame is approximately 8 weeks. In cases where we have stock, this is reduced to within 2 weeks. Please click here for more information on our Free Delivery Service.
Do you deliver outside of the UK?
Yes, but to confirm you’ll need to contact our customer services team to arrange. We have capability to deliver to Western Europe and also North America.
What if I’m not happy with my purchase?
We are sure you will be satisfied with our quality French Furniture, however if you are not happy with your purchase please review our T&C’s or contact us.
Do you have a mailing list for special offers?
Yes, please contact Us to subscribe.
What are your current Voucher Codes?
All current voucher codes will be published our Social media channels and for registered users. Please contact us to receive.
How do I use a discount code?
If you have a discount code, you will have the opportunity to use it during the checkout process on the same screen as you enter your payment details.
Is the Website secure?
Yes, our payment gateway provider is Stripe and our website is hosted under a secure SSL. You can check the status of our seure certification/HTTPS by clicking the ‘Secure’ button on the top left of your browser.